When can my child eat before their lesson?
We advise that any snacks are eaten at least an hour before their swimming lesson starts to avoid their body rejecting any recent foods consumed.
When should I arrive for my lesson?
We recommend that you do not arrive any earlier than 10 minutes before the lesson start time
Can I watch the swimming lessons?
Yes. We have indoor and outdoor viewing areas for spectators to watch from. Parents are only permitted on poolside when invited by the swimming teacher or lifeguard, for example, if they feel it will help to settle your child if they get upset.
Do swimmers have to wear a swimming hat?
No, although swimming hats are beneficial, they are not compulsory. We suggest that swimmers with long hair tie it back and clip it away from their face so it doesn’t affect breathing technique and/or become a distraction.
What do I need to bring to swimming lessons?
Please go to our Useful Downloads page.
Do I need to get in the water with my child?
Adults only get in the water with our adult and child lessons. For our beginner classes the teachers will teach from in the water, these classes include preschool, non swimmer 1 and non swimmer 2
What’s the situation regarding lost property?
Lost Property will be kept for 48 hours. Please contact firstname.lastname@example.org within this timeframe and we will keep your belongings until you return the following week to collect them.
How do I find out how my child is getting on in their swimming lesson?
Parents have online access to Home Portal where you’re able to see your child’s assessments. Children are given a score out of five for each skill. If you wish for more detail than this or to find out how you can help your child progress, please contact us.
What is a private lesson and will I benefit more from this?
Private lessons are on a 1:1, 1:2 or 1:3 basis (all participants must be from the same household) and are available for adults and children of all ages and abilities (although as they are intense, we would suggest a minimum age of 3 years). Each lesson is 30 minutes long and you can book 1 […]
Do you offer swimming lessons for adults too?
Yes we do. We do not currently teach group lessons for adults but this can be introduced if there is a group of you who would like to learn. We teach a number of local adults each week on a 1:1 and a 1:2 basis; please email us to find out availability – email@example.com.