Frequently Asked Questions - Swimming Lessons
You can download our recommended kit list on our "Useful Downloads" page under "Information Zone"
Yes. We have a viewing area at the deep end of the pool for spectators to watch from. We have snacks and drinks available and a selection of books to keep siblings entertained. There are also a few tables and chairs which are frequently used by siblings to complete homework. Parents are only permitted on poolside when invited by the swimming teacher or lifeguard, for example, if they feel it will help to settle your child if they get upset.
Parents have online access to Home Portal where you're able to see your child's assessments. Children are given a score out of five for each skill. If you wish for more detail than this or to find out how you can help your child progress, please email us on firstname.lastname@example.org.
Children aged 3 years and older are able to go in the water with the teachers. All children under the age of 3 years need to be accompanied in the water by a parent/guardian. Children aged 3 and 4 years of age are still more than welcome in our accompanied classes if they are nervous in the water or would prefer to learn with a parent in the water with them.
Private lessons are on a 1:1 or a 1:2 basis and are available for adults and children of all ages and abilities (although as they are intense, we would suggest a minimum age of 3 years). Each lesson is 30 minutes long and you are able to book as many, or as few, as you like. Teachers will work with you on exactly what you need at your own pace, in much the same way as a personal trainer in a gym. If you're looking to improve on one particular area, try something new with additional support on hand or just want some 100% dedicated attention, a private lesson is for you.
No, although swimming hats are beneficial, they are not compulsory. We suggest that swimmers with long hair tie it back and clip it away from their face so it doesn't affect breathing technique and/or become a distraction.
Yes we do. We do not currently teach group lessons for adults but this can be introduced if there is a group of you who would like to learn. We teach a number of local adults each week on a 1:1 and a 1:2 basis; please email email@example.com to find out availability.
We are unable to offer refunds or make up classes for general sickness. If the sickness absence is going to be long term, please contact us to discuss.
This is a very tricky question to answer and one we get asked a lot. Each child will progress at their own rate and their rate of progression will largely depend upon how confident they are in the water and how much exposure they have to the water outside of lessons; a child who swims with us for half an hour a week and swims with their family once a week will progress a lot faster than a child who only has their weekly lesson.
Classes start promptly each half an hour. We would recommend arriving 10-15 minutes before your lesson to give plenty of time to get ready, without needing to rush
We offer single sex, communal changing rooms with toilets and showers available in each changing room. Our female changing room has two cubicles which can be used for privacy. Please remove all outdoor shoes (including toddlers) before entering the changing rooms; you are welcome to bring indoor footwear to change in to if you'd rather not go barefoot.
Don't worry! Our teachers pick up on skills differences very quickly and understand that everyone learns in their own ways and at their own speeds. Due to this, our teachers will observe and adjust their teaching methods as needed.